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Terms & Conditions

Effective Date: 16 August 2026
Welcome to BrightMind Learning.

By accessing or using the BrightMind Learning platform, you acknowledge that you have read, understood and agree to comply with these Terms & Conditions.

If you do not agree with these terms, please do not use the platform.

1. Acceptance of Terms

These Terms & Conditions govern access to and use of the BrightMind Learning platform and its associated educational, portfolio, assessment, communication and administrative features.

By accessing the platform, users agree to follow these terms and any applicable school or institutional policies.

2. About BrightMind Learning

BrightMind Learning is an educational technology platform designed to support schools, teachers, school administrators and learners in managing educational information, learner progress, assessments, portfolios and communication.

BrightMind provides technological tools to support educational administration and does not replace the authority of a school, teacher, education institution or relevant educational authority.

3. Authorized Use

Access to BrightMind is intended for authorized users of participating schools or institutions. Users must only access information and features for which they have been granted permission.

Users must not attempt to access another user's account, dashboard, records or administrative functions without authorization.

4. User Accounts

Users are responsible for maintaining the confidentiality of their login credentials. Users must provide accurate information when creating or using an account and should promptly notify the appropriate school administrator if their account information is incorrect.

Accounts must not be shared with other people.

5. Account Security

Users are responsible for protecting their passwords and other authentication information. If a user suspects that their account has been accessed without authorization, they should immediately notify their school administrator or BrightMind support.

6. Teacher Responsibilities

Teachers using BrightMind are responsible for ensuring that information they enter into the system is accurate, appropriate and related to their authorized educational responsibilities.

Teachers should not intentionally enter false, misleading, offensive or unauthorized information into the platform.

7. School Administrator Responsibilities

School administrators are responsible for managing authorized users and school information within the permissions provided to them.

Administrators should ensure that access to school and learner information is provided only to appropriately authorized individuals.

8. Super Administrator Responsibilities

Super Administrator accounts provide elevated system-management capabilities. Super Administrators must use these capabilities only for legitimate BrightMind administration, support, monitoring and system-management purposes.

9. Learner and Educational Information

BrightMind may contain educational information, assessment records, learner portfolio information, school information and other information entered by authorized users.

Users must only access or process such information when they have appropriate authorization and a legitimate educational or administrative purpose.

10. Privacy and Data Protection

BrightMind is intended to handle user and educational information responsibly. Users should avoid entering unnecessary sensitive personal information into areas of the platform where such information is not required.

Schools and authorized administrators remain responsible for ensuring that information they provide to the platform is collected and used appropriately and in accordance with applicable requirements.

11. Assessment and Academic Records

Assessment information entered into BrightMind should be accurate and should reflect information authorized by the relevant school or teacher.

BrightMind provides technological tools for recording and managing assessment information. It does not independently determine a learner's academic performance or replace the school's official academic decision-making processes.

12. Feedback and Communication

BrightMind may provide feedback and communication features that allow authorized users to communicate with system administrators.

Users must ensure that feedback and messages are respectful, relevant and appropriate.

BrightMind may review communications where necessary for system administration, security, support or legitimate operational purposes.

13. Acceptable Use

Users agree to use BrightMind responsibly and only for lawful educational or administrative purposes. Users must not:

  • Attempt to gain unauthorized access to the system.
  • Access information belonging to another user without authorization.
  • Attempt to bypass security controls.
  • Upload malicious software or harmful content.
  • Intentionally interfere with system operation.
  • Use BrightMind for fraudulent or unlawful activities.
  • Misuse learner, teacher or school information.

14. System Availability

BrightMind aims to provide reliable access to its services. However, temporary interruptions may occur because of maintenance, technical problems, hosting issues, network failures or other circumstances beyond reasonable control.

15. Intellectual Property

BrightMind's software, interface design, branding, system structure and associated materials may be protected by applicable intellectual property laws.

Users may not copy, reproduce, modify, redistribute or commercially exploit BrightMind system components without appropriate authorization.

16. Third-Party Services

BrightMind may rely on third-party services for certain technical functions such as email delivery, hosting, authentication or other infrastructure.

The availability of third-party services may affect certain BrightMind features.

17. Security and Unauthorized Access

Attempting to compromise BrightMind security, access restricted areas, obtain another person's credentials or interfere with system operations is prohibited.

Suspected security incidents may result in temporary suspension of accounts or other appropriate action.

18. Suspension or Termination

Access to BrightMind may be suspended or terminated where a user violates these terms, misuses the platform, compromises system security or otherwise uses the system in an unauthorized manner.

19. Limitation of Responsibility

BrightMind provides technological tools to support educational administration and learning management. Users and participating institutions remain responsible for decisions made using information managed through the platform.

BrightMind does not guarantee that the platform will always be completely uninterrupted or error-free.

20. Changes to These Terms

BrightMind may update these Terms & Conditions from time to time to reflect changes in the platform, services, security requirements or applicable practices.

The updated version will be made available through the BrightMind platform.

21. Governing Law

These Terms & Conditions are intended to operate subject to the applicable laws and regulations governing the use of educational technology services and information within the relevant jurisdiction.

22. Contact BrightMind

If you have questions, concerns or requests regarding these Terms & Conditions, you may contact BrightMind through the following channels:

By using BrightMind Learning, you acknowledge that you have read and understood these Terms & Conditions and agree to use the platform responsibly and in accordance with applicable policies and requirements.